You gained’t get any notifications or automatic refunds, so you need to address your trouble to your assist team.

Next, you’re required to enter the wallet address that the funds needs to be despatched to. Double and triple check this address. For those who enter the wrong address, there’ll be no technique to obtain your copyright after the exchange is produced.


I had some issues discovering buyer help over the Changelly website. The website link to your support technique only works on some of their web pages.

At this point, you’re almost finished. Around the next site, you’re shown all of the data through the earlier internet pages and requested to verify that every little thing is correct.

If Here is the situation, the guidance team will notify you accordingly. But, you continue to can check the current status in real-time manner — just drop us a line within our chat box!

First time I found it user friendly The shopper service support is extremely handy to any problem that you have 5 star's guys keep up the good work

You should listen to The actual fact that a refund is possible only if you sent the funds to our wallet address as well as the transaction will not be concluded.



Speak to us by using live chat — it’s the fastest alternative. Yow will discover it within the app or from the desktop Variation at The underside from the website page:

Changelly Make is our affiliate plan that enables each standard users and copyright companies to convey copyright for their viewers and make profit using our equipment: widgets, referral links, and API. Learn more about our earning systems here.



A fiat currency is a currency whose value is provided by the issuing government. All modern state currencies belong to fiat ones: the US dollar, the euro, the yen, and many others.

Neither FBS nor NFS give copyright as a direct investment nor give trading or custody services for these types of belongings.

If a user initiates two transactions on Changelly in an exceptionally short time, they can sometimes be assigned exactly the same hash. Only one of these will be processed automatically by our technique, and one other a single will have to be refunded by our technical specialists, which could take up to twenty business days.


Use our live chat. It is the fastest way to get guidance. Over the website the chat icon is located within the decrease suitable corner. In the apps you will find it during the “Aid” section.

Even though the website is effectively built and intuitive to work with, it crashed numerous times when I was using it, and a number of other of your buttons were not working adequately. Once the Changelly team will get these kinks worked out, Changelly will be described as a best-rated platform with regard to user useful source encounter.

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